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20-Year Window Company With Good Systems & Manager Who Runs Day-to-Day Business
Listing Number: 1000013833
This highly-rated window and door replacement company has established a strong brand in the greater Portland, Oregon metro area by providing a consistent, exceptional customer experience as a result of strong operations, proprietary systems, quality control, and buzz-worthy service. Some of its points of differentiation include:
Near-perfect ratings from multiple independent review sites.
EBITDA margin of 31%: more than double the industry.
A closing rate of about 35% on its sales calls.
Low customer acquisition cost of $152 for jobs that average about $11,000.
Customers pay 50% of contract amount before any work begins or product is ordered which lowers risk. There’s very little money tied up in inventory given that product is ordered for each job.
Nearly 10% repeat business in an industry of one-time sales.
Size, volume, payment history, and reputation give it a greater choice of products and better pricing with its vendors.
Strong projected remodeling activity bodes well for continued demand.
Regular daytime Monday – Friday hours.
The business’ reputation and decades of highly-satisfied customers have led to a durable competitive advantage: great ratings and reviews make it far easier and economical to secure new customers, which contributes to the business’ higher-than-industry profitability.
The owner would like to retire and let someone new take this turn-key business to the next level through geographic expansion, offering new products & services, greater marketing, or a roll-up of other companies in this highly-fragmented industry. In recent years an operations manager has increasingly taken responsibility for managing the day-to-day business, allowing the seller to focus more on strategic issues.
This business would be a good acquisition for another window and door contractor looking to expand into this geographic market, a complementary construction trade business, or an individual looking for a solid platform business.
Financial Data for Fiscal Year Ending 5/31/22
Please see the introduction package for more details: Intro Package 1000013833 09 12 22